Common Error Messages

Code Message HTTP Status Code Additional Information
BIS_99999 Server error. Banking images request could not be completed. 500 Default server error
BIS_10000 Client error. Banking images request could not be completed. 400 Default client error.
BIS_30006 Entitlements or account response is blank. 400 If getBusinessUserEntitlement or getAccount service returns blank
BIS_30005 User is not entitled to view online statements. 401 If the entitlement check for business user fails
BIS_30004 No data found. 404 If getStatementImageById returns blank images
BIS_30001 Image retrieval is turned off for this account. 400 If the filtered transaction does not contain imageIdentifier
BIS_20012 User not found. 404 If getBusinessCustomer service returns HttpClientErrorException with error code 40007
BIS_20010 Transaction history is not enabled or allowed for the requested account. 400
BIS_20009 Account in the request not available. 400 If account in the request is not available
BIS_20008 No transaction found for the requested image. 400 If the transactions can not be filtered using provided request params
BIS_10005 Unauthorized access. 401 If institutionCustomerId request param does not match against the institutionCustomerIds in the JWT
BIS_10004 InstitutionCustomers not available in JWT. 401
BIS_10003 The authentication provided does not authorize this request. 403 The JWT most likely does not have the required role or has the wrong role.
BIS_10002 The authentication token that was sent in the request is invalid. 401 The authentication token that was sent in the request is invalid.
BIS_10001 Full authentication was not provided in the request. 401
BIS_00023 Request header is too long 400 Header validation for headers apart from authorization and transactionId. For example: callingAppId
BIS_00021 BB user is missing user id in the request. 400
BIS_00020 A location is required for BB users. 400 If institutionCustomerId is blank
BIS_00019 The start date cannot be after the end date. 400 The statementStartDate cannot be after statementEndDate.
BIS_00018 Start date or end date cannot be null for statement images. 400 Both statementStartDate and statementEndDate are required for statementImages.
BIS_00017 Invalid query param. 400 Number of Query params are more than 6If; boolean value is invalid for query param
BIS_00016 Request transactionId header is too long. 400 Transaction header max length can be 36 char
BIS_00015 One of the query parameter length is greater than max length. 400 Max lengths for query paramsImageType - 12AccountId - 64ImageIdentifier - 64TransactionDate - 30TransactionImageNumber - 30StatementDate - 30 StatementStartDate - 30 StatementEndDate - 30StatementPreview - 5
BIS_00013 Request is missing a transactionId header. 400
BIS_00011 Account ID cannot be null or empty. 400 If null accountId is passed in the request
BIS_00009 Transaction image number is invalid or contains non-numeric characters. 400 If checkNumber in the request is null or invalid
BIS_00008 Transaction types configured for deposit slip image at FI level are invalid. 400
BIS_00006 Account type is not supported for check image. 400 If checkImageIdentifier is null and account type is not either checking/money_market
BIS_00005 Image type is not supported. 400 If any other value that CEHCK, DEPOSIT_SLIP and STATEMENT is passed
BIS_00004 Image type cannot be null or empty. 400 If null imageType param is passed in the request
BIS_90001 Cross talk error. 500 CROSSTALK
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