Common Error Messages
Error Code Error Message HTTP Status Code Additional Information
UXU_10001 Invalid JWT token 400 Invalid JWT token is passed
UXU_10002 Required role not present in JWT token 403 Customer does not have access to this endpoint
UXU_10003 JWT token has expired 400 Expired JWT token is passed
UXU_10004 JWT token is invalid, does not contain institution id 400 Invalid JWT token is passed, does not contain Institution ID
UXU_10005 Required Authorization header is missing 400 Authorization is missing in request header
UXU_10006 Required Correlation Id header is missing 400 Correlation ID is missing in request header
UXU_10007 Correlation Id is not a GUID 400 Invalid Correlation ID is passed in request header
UXU_10008 Invalid IP address in the header 400 Invalid IP address is passed in request header
UXU_10009 Invalid Authorization in the header 400 Invalid Authorization is passed in request header
UXU_10010 JWT token is invalid, does not contain institution customers id 400 Invalid JWT token is passed in request header
UXU_10011 JWT token institution customers id is not matching customer id path param 400 Customer Id is mismatched
UXU_10012 Invalid path param 400 Invalid path parameter
UXU_10013 Invalid path 400 Invalid path
UXU_10014 Invalid query param 400 Invalid query parameter
UXU_12001 Email address is required 400 Required field for an email address is missing or not entered correctly.
UXU_12002 Invalid Email Address. 400 Invalid email address.
UXU_12003 Invalid phone number 400 Invalid phone number.
UXU_12004 Invalid phone type 400 Invalid phone type.
UXU_12005 Invalid address type 400 Invalid address type.
UXU_12006 New postal address is required Postal address is missing
UXU_12007 Invalid or missing street address 400 Required field for a street address is missing or not entered correctly.
UXU_12008 Invalid or missing city 400 Required field for city is missing or not entered correctly.
UXU_12009 Invalid or missing state 400 Required field for a state is missing or not entered correctly.
UXU_12010 Invalid or missing postal code 400 Required field for a postal address is missing or not entered correctly.
UXU_12011 Invalid or missing country 400 Required field for a country is missing or not entered correctly.
UXU_12012 Phone or Postal address is required 400 Required field for a phone or postal code is missing or not entered correctly.
UXU_12013 Old and New phone number is required 400 Required field for an old and new phone number is missing or not entered correctly.
UXU_12014 There was an error updating Contact Information 400 Unexpected error occur while updating contact information
UXU_30001 Error interacting with the service 503 Service is unavailable
UXU_30002 Error interacting with the external service 503 Downstream service is unavailable
UXU_88888 No entitled customers found 400 There is no record available for the provided FI Customer ID
UXU_88890 Institution customer id not found 400 Institution customer Id is missing
UXU_88891 Host phone postal address not found 400 Host phone postal address is missing
UXU_99998 Internal server error 500 An unexpected internal service error has occurred
UXU_99999 Cannot handle this request. Please check the url, request body and parameters 400 Customer ID is missing or incorrect in request path. The URL Path is not found.
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