Main menu
Introduction

Accounts

Update contact info

Money Movement

Disclosures

Banking Images

Authentication

Alerts

Legacy Authentication

Reset Password

E-Statements

Experience Group

Banking

Customer Information

E-Statement Reports

Common Error Messages
Error Code | Error Message | HTTP Status Code | Additional Information |
---|---|---|---|
UXU_10003 | JWT token has expired | 400 | Expired JWT token is passed |
UXU_10004 | JWT token is invalid, does not contain institution id | 400 | Invalid JWT token is passed, does not contain Institution ID |
UXU_10005 | Required Authorization header is missing | 400 | Authorization is missing in request header |
UXU_10006 | Required Correlation id header is missing | 400 | Correlation ID is missing in request header |
UXU_10007 | Correlation Id is not a GUID | 400 | Invalid Correlation ID is passed in request header |
UXU_10008 | Invalid IP address in the header | 400 | Invalid IP address is passed in request header |
UXU_10009 | Invalid Authorization in the header | 400 | Invalid Authorization is passed in request header |
UXU_10010 | JWT token is invalid, does not contain institution customers id | 400 | Invalid JWT token is passed in request header |
UXU_10011 | JWT token institution customers id is not matching customer id path param | 400 | Customer Id is mismatched |
UXU_10012 | Invalid path param | 400 | Invalid path parameter |
UXU_10013 | Invalid path | 400 | Invalid path |
UXU_10014 | Invalid query param | 400 | Invalid query parameter |
UXU_11001 | Protocol is invalid | 400 | Invalid protocol is passed in the request body |
UXU_11002 | Invalid Contact method Id | 400 | Contact Method ID is invalid from request body |
UXU_11003 | Contact method Id is missing | 400 | Contact Method ID is missing from request body |
UXU_88888 | No entitled customers found | 400 | There is no record available for the provided FI Customer ID |
UXU_88889 | Contact method Id not found | 400 | For Reset Password endpoint only. There is no record available for the provided contact method Id |
UXU_88890 | Institution customer id not found | 400 | Institution customer Id is missing |
UXU_88891 | Host phone postal address not found | 400 | Host phone postal address is missing |
UXU_30001 | Error interacting with the service | 503 | Service is unavailable |
UXU_30002 | Error interacting with the external service | 503 | Downstream service is unavailable |
UXU_99998 | Internal server error | 500 | An unexpected internal service error has occurred |
UXU_99999 | Cannot handle this request. Please check the url, request body and parameters | 400 | Customer ID is missing or incorrect in request path. The URL Path is not found. |