Usage Tutorials

Getting Started

The Update Contact Info service supports updating contact information method defined for a specified financial institution (FI) customer when the user wants to modify/update the primary contact information. Before utilizing this service, ensure that the customer is registered with the financial institution and has accepted the disclosures and agreements.

The customerId of the financial institution customer must be recognized before utilizing the Update Contact Info service because it is a required parameter for accessing the endpoints. This is the institution user’s institutionCustomerId.

Update Contact Information

Use the contact info method endpoint (PUT /customers/{customerId}:contact-info) to update the information for a specified financial institution customer and customer Id type.

Each contact info method contains the following fields:

Property Name Property Value
userIdType Unique identifier of this update method. When consuming the Update Contact endpoint, this is the ID that should be used to update user contact information. Allowed values are CUSTOMER_ID, LOGIN_ID If user not passed anything (means default) then the value is CUSTOMER_ID.
oldPhoneNumber This refers to a previous phone number that is no longer in use.
oldCountryCode This is used to identify the country where the old phone number is registered.
newPhoneNumber This is the field where the user can input their contact phone number.
newCountryCode This is used to identify the country where the phone number is registered.
emailAddress This is the email address that the customer has updated to and wants to use in place of the old email.
address1 address2 <br>* This typically refers to a field where user can input information regarding their street address.<br>* These fields are often used in forms for contact information, registration, or shipping purposes.<br>
city In this field, the user can input name of the city with which they’re associated.
state In this field, the user can input name of the state/province with which they’re associated.
postalCode In this field, the user can input the postal code of city with which they’re associated.
country In this field, the user can input name of the country with which they’re associated.
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